The tenants’ voice
In June of this year we asked our members to fill in the annual survey of De Eerste Kamer. In this survey we asked them about all kinds of tenant-related matters concerning the quality of living. Our members did this en masse! The DEK Survey was conducted among regular tenants and the Accommodate Survey among members, who rent an Accommodate room (furnished short-stay), mostly international students. The surveys have been elaborated and the full reports are now available on our website via the link below.
Based on the results, De Eerste Kamer has written recommendations, which we have offered in an unsolicited advice to DUWO and the educational institutions. The recommendations and questions will be discussed with the mentioned parties in early 2021. It is striking that there are many similarities between the DEK and Accommodate Survey. For example, both regular and international tenants will address the following points:
- Lack of good information from DUWO and educational institutions
- Poor hygiene of communal areas
- Lack of communication from DUWO
- Unclearness about complex managers
To thank our members for their effort, we raffled 5x€20 Bol.com and 5x$20 Amazon gift cards. The lucky winners have already received the gift cards. Just in time for the holidays!